Advanced telecommunications solutions that understand, enhance and anticipate your business needs

Adapt IT Telecoms has a footprint in Africa, Australia and South America as a specialist software and Value Added Services provider with 18 years’ experience in Advanced Telecommunications solutions that understand, enhance and anticipate your business needs.


Value Proposition

International expertise in telecoms expense management, customer experience, self-service/self-care and advanced telecoms analytics. Support into tier 1 mobile network operators speaks to competence in this sector.

Flagship Software
  • Advanced Telecoms Analytics – CDR Live
  • Enterprise Performance Management Solutions
  • Mobility Enabling Self-Service and Self-Care
    – Corporate Carrier Self Service (CCSS)
  • Multi-Opco High Volume ETL Platform
    – VISION (LEA and Regulatory Application)
  • Telecoms Expense Management
  • Telecoms Fraud management
  • Technology Expense Management Solutions
  • v.Services – Next-Gen VAS, Multi-VAS and
    Omni-Channel Secure Integration Layer
  • Analytics-as-a-Service
  • APN-as-a-Service
  • Customer Experience (CX) and Self-Service Advisory  
  • Enterprise Data Services and Connectivity
  • Enterprise Performance Management

  • Software as a Service (SaaS)
  • Telecommunication and Technology Expense

Key Partnerships



Value Added Services
  • APN management for MNOs and MVNOs
  • IoT : Device and Asset Management
  • Mobile Money Solutions
  • Mobile Applications
  • USSD Gateways and SMSC integration for MNOs and MVNOs

Product Overview

Advanced telco event analysis for the purpose of:

  • Customised solutions

  • Customer segmentation and value scoring

  • Device usage and performance analysis

  • Fraud detection, revenue assurance and anti money laundering

  • Full EDW solutions for MNO, MVNOs and other entities (regulators) that have an interest in telecommunication data

  • Interconnect management

  • Know your customer: 360-degree view of subscribers’ behaviour, usage, spend, location, devices and VAS

  • Network revenue management including near real-time ARPU/ASPU tracking

  • Network utilisation and performance analysis

  • Real-time alerts on network events

  • Subscriber demographic and market share analysis (including that of competitor networks): mobility, growth, tenure, churn

  • Support and retention of corporate customers

Self-service solution for Mobile Network Operator, ISP or MVNO that allows you to support your high-value corporate customers and Advanced Network Analytics Teams to enable effective business decisions by:

Visibility of spend aligned with your business structure Insight into voice, SMS and data spend Optimisation of contract bundle allocation

Optimization of contract bundle allocation

Streamline Mobile

Streamline Mobile provides customers with insight and transparency into their mobility costs through an extensive deep-dive into billing and usage of mobile devices. This data can be integrated with our other solutions to check billing accuracy and identify anomalies for further investigation.

Streamline Mobile is where customers and consultants can analyse, monitor, manage and make fact-based decisions on their mobility spend.

Streamline Usage

With Adapt IT’s Streamline Usage solution, customers can easily transform their itemised usage data into actionable insights, and in doing so, better manage and control usage behaviour in their organisations in respect of technology, telecommunications and cloud services.

Adapt IT helps our to drive the correct usage behaviour through managing personal use, highlighting potential abuse as well as zero-based usage of related services.

Streamline Fraud

With the uptake of SIP technology within the voice market, customer’s exposure to voice fraud has sustainably increased. Streamline Fraud prevents a variety of telecom fraud attacks by combatting financial losses from hacking attacks.

Streamline Hosted Collaboration Suite (HCS)

HCS offering is designed to extend telecommunications technology partners go-to-market with a self-service management platform that enables their hosted voice and video service offerings.

Streamline Expense Management (EM)

Adapt IT’s TEM division focuses on helping customers optimise and understand their expenses, in particular, their technology spend. The division has the ability to source invoice data via direct feeds from most of the major technology providers in South Africa. This gives customers complete control to centrally audit, review and manage their technology vendor and other expense spend, contracts, and services.

Customers have received returns on their investment is excess of 500% based on the results of spend analysis. By enabling them to make informed decisions from a central system of record across all technology services, they improve their cost management, allocations, billing accuracy, and overall accountability.

Streamline EM gives customers and consultants a Cloud environment to analyse technology spend by vendor, service, timeframe and across industry standard cost and expense categories.

Our Clients