Advanced telecommunications solutions that understand, enhance and anticipate your business needs
Adapt IT Telecoms has a footprint in Africa, Australia and South America as a specialist software and Value Added Services provider with 18 years’ experience in Advanced Telecommunications solutions that understand, enhance and anticipate your business needs.
International expertise in telecoms expense management, customer experience, self-service/self-care and advanced telecoms analytics. Support into tier 1 mobile network operators speaks to competence in this sector.
Customer segmentation and value scoring
Device usage and performance analysis
Fraud detection, revenue assurance and anti money laundering
Full EDW solutions for MNO, MVNOs and other entities (regulators) that have an interest in telecommunication data
Know your customer: 360-degree view of subscribers’ behaviour, usage, spend, location, devices and VAS
Network revenue management including near real-time ARPU/ASPU tracking
Network utilisation and performance analysis
Real-time alerts on network events
Subscriber demographic and market share analysis (including that of competitor networks): mobility, growth, tenure, churn
Support and retention of corporate customers
Visibility of spend aligned with your business structure Insight into voice, SMS and data spend Optimisation of contract bundle allocation
Optimization of contract bundle allocation
Streamline Mobile provides customers with insight and transparency into their mobility costs through an extensive deep-dive into billing and usage of mobile devices. This data can be integrated with our other solutions to check billing accuracy and identify anomalies for further investigation.
Streamline Mobile is where customers and consultants can analyse, monitor, manage and make fact-based decisions on their mobility spend.
With Adapt IT’s Streamline Usage solution, customers can easily transform their itemised usage data into actionable insights, and in doing so, better manage and control usage behaviour in their organisations in respect of technology, telecommunications and cloud services.
Adapt IT helps our to drive the correct usage behaviour through managing personal use, highlighting potential abuse as well as zero-based usage of related services.
With the uptake of SIP technology within the voice market, customer’s exposure to voice fraud has sustainably increased. Streamline Fraud prevents a variety of telecom fraud attacks by combatting financial losses from hacking attacks.
HCS offering is designed to extend telecommunications technology partners go-to-market with a self-service management platform that enables their hosted voice and video service offerings.
Adapt IT’s TEM division focuses on helping customers optimise and understand their expenses, in particular, their technology spend. The division has the ability to source invoice data via direct feeds from most of the major technology providers in South Africa. This gives customers complete control to centrally audit, review and manage their technology vendor and other expense spend, contracts, and services.
Customers have received returns on their investment is excess of 500% based on the results of spend analysis. By enabling them to make informed decisions from a central system of record across all technology services, they improve their cost management, allocations, billing accuracy, and overall accountability.
Streamline EM gives customers and consultants a Cloud environment to analyse technology spend by vendor, service, timeframe and across industry standard cost and expense categories.