What is Streamline Usage

Our much-evolved Usage Management technology platform, within the Streamline Product suite, has a proven 40 year-old track record of serving a multitude of customers globally.

The platform allows you to easily transform your itemised usage data into actionable insights, in order to better manage and control runaway usage costs within your business.

This enables your business to allocate and report usage and costs accurately across fixed line, mobile, proxy data, print, video conferencing or any other consumption based technology service.
 
Streamline Usage5

Customer Challenges

Ineffective Integration

Often there is ineffective integration and compatibility with latest Unified Communications technology platforms.

Reports on Demand

Many businesses struggle to generate or schedule reports on demand.

No User Support

Often support is not provided by current vendor, and technical staff have limited industry experience to effectively offer support.

Staff and Training Costs

Organisations are in need of additional support staff and are incurring additional training costs in order to manage multiple systems.

Additional Software Costs

Organisations are in need of additional software and licensing costs in order to cover multiple systems.

Low Pro-Active Budget Management

Existing platforms don’t allow for pro-active budget management.

Limited Stability

Organisations are experiencing limited software stability and scalability.

Inaccurate Costing

Organisations have limited ability to cost accurately.
This leads to incorrect cost allocation and low recovery.

Streamline Usage Benefits

Additional Capacity

The discovery of additional capacity through traffic analysis, route overflow and vendor management.

Freeing Up

Identify zero usage and low usage services, freeing up expensive communication licenses.

Analyse

Analyse personal usage, abuse and misuse of communication services.

Customer Experience

Improve customer experience through monitoring call volumes, drop rates and wait times.

Effective Planning

Allow for effective planning according to usage trends, peak times and busy periods.

Over Limit Alerts

Implement budget pre-threshold notifications and over limit alerts.

Block Devices

Ability to block devices and services when usage limits are reached.

Consumption Awareness

Power to drive technology usage analytics and consumption awareness.

Security

Improve security and forensic analysis for fraud and security teams.

Streamline Usage Features

Consolidated Dashboard

  • Defines dashboards and reports for executives, administrators, managers or other users
  • Provides dashboards, reporting and budgets to every level of the organisation

Usage Analysis and Composition

  • Scheduled and request-on-demand reporting that easily distinguishes between different forms of usage and identifies services of zero or low usage
  • Fully automated reports separate private usage from business usage and provides vital intelligence for greater control and transparency, allowing better allocation of your spend
  • Streamline Usage generates detailed reports on all consumption based services, outlining usage across all levels of your organisation

Built-in Billing Engine

  • Allows corporates to associate budgets to cost owners and recover consumption-based services
  • Accurately costs any consumption data in line with service provider tariff tables or your own defined tariffs
  • Gain more control over your usage thresholds and enforce budget limits on various devices

Compatability and Integration

  • Streamline Usage is compatible, supporting and integrating with any on-premises or hosted voice PABX platform in the market
  • Our in-house development team allows us to react quickly to data and technology changes within the market
  • We have the ability to integrate with your ERP and finance database systems
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