What We Do

Our audit service is a valuable, first step process that takes a comprehensive, low risk look at your voice and data environment, to help you uncover immediate savings for your business:
 
  • Provide tried and trusted data driven analytics, advice and repeatable business process
  • Remove incorrect billed line items and recover due credits
  • Provide transparency in billing of all expenditure across multiple telecom systems
  • Present methods to calculate savings and measure the impact of the cost cutting initiatives
  • Full dispute management of billing irregularities
  • Drive down expenditure by delivering projects within agreed targets and timelines
5-C-Methodology-v4_2

How We Do It

Our approach is to use the 5-C methodology, which includes the following:
 
  • Condition: provides an overview of an unidentified problem within the telecommunications and mobile environment
  • Criteria: Which standard or service was not met?
  • Cause: Why did the problem occur?
  • Consequence: What are the risks and findings of the audit outcome?
  • Corrective Action: What should be done about the audit findings and by when?

Technology Audit Services Benefits

  • Reconciliation of invoices: Allows a business to reconcile all of its telephony accounts, including those from Telkom, mobile operators and VOIP operators.
  • Resource allocation: Allows for the interaction with multiple suppliers to ensure invoices are paid timeously and discounts are applied correctly.
  • Monitoring of assets and inventory: Allows for timeous reporting and contract renewals and/or status changes.
  • Cost allocations: Provides a cost breakdown of invoices per business unit, allowing for costs to be allocated accordingly.
  • Reporting: Monthly trend reports are produced as follows:
    • Budgeted Costs versus Actual Cost reports: Detailed usage reports, allowing for the identification of over and underutilised devices
    • Cost reduction reports: Identify cost saving possibilities

Financial Benefits

  • By ensuring the accurate billing of infrastructure, services and usage consumption, you can validate discount structures by the respective service providers
  • Improve the business’s internal ability to manage expenses through the ability to: analyse expenses; query billing anomalies and accurately allocate expenses to cost centres

Efficiency Benefits

  • Improve the efficiency of the telecommunications and mobile infrastructure, services and the consumption of these services

Recovery Benefits

  • Recover costs from respective service providers as a result of billing discrepancies and over payment

Technology Audit Services Features

Financial

  • By ensuring the accurate billing of infrastructure, services and usage consumption, you can validate discount structures by the respective service providers
  • Improve the business’s internal ability to manage expenses

Efficiency

  • Improve the efficiency of the telecommunications and mobile infrastructure, services and the consumption of these services

Recovery

  • Recover costs from respective service providers as a result of billing discrepancies and over payment

Expense Management in Action

Streamline Expense Management
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