The Adapt IT Hospitality division was created through the acquisition of Micros South Africa and thus positions Adapt IT as a leader in the hospitality, food and beverage and retail industries. Micros specialises in the resale, support, and deployment of software and hardware products. The Micros division complements these services with rapidly growing Cloud solutions for all of the industries it services and the provision of professional services for the hospitality industry.
Micros distributes Oracle Hospitality products under Gold Partner agreements with global software vendor Oracle Inc. Micros provides best-of-breed software solutions to more than 4000 customer sites in 10 countries.
The Hospitality division has 21 years of experience in the hospitality, retail, and food and beverage industries. Throughout this period, we have been the market leader in bringing best of breed technology to and enabling the Hospitality sector.
Micros offers a wide range of scalable and modular property and central solutions for effective hotel management. Whether you operate a single boutique hotel or an international, multi-branded hotel chain, Micros will put together a solution that perfectly fits your unique business needs. The portfolio encompasses solutions for front office, back office, CRM, sales and catering, revenue management, reservations, distribution and a lot more. With more than 1,000 certified interfaces to other systems, Microsensures the best connectivity and smooth-running business processes.
The tens of thousands of people that regularly attend live events at stadiums and arenas are a captive audience to cater for. As hospitality becomes more sophisticated, reservation software and Point of Sale (POS)systems become ever more crucial to profitability. Micros offers you powerful POS solutions and reservation software as part of a fully integrated Hospitality Management System (HMS). The solutions can easily handle attendances of 100,000 sports fans, concert visitors, etc. The flexible, integrated and highly scalable packages of POS systems include inventory management, near real-time reporting, tailor-made reservation software and much more.
Micros provides comprehensive restaurant POS systems that can be scaled to meet the needs of every type and size of restaurant, whether you operate a single restaurant or hundreds. The modular restaurant POS systems can easily be expanded as required, and can fit the demands of quick-service, fast casual, and full-service restaurants, as well as catering, pubs and bars.
As technology has advanced, so have POS systems, with the introduction of bar codes in the 1970s, graphical interfaces in the 1980s, and online ordering in the 1990s. In the 21st century, the rate of change has accelerated further. Mobile technology has untethered the payment process from the traditional register, turning the entire store into a POS via tablets and other devices. Recent research, Retail in 4 Dimensions, shows 60% of consumers surveyed want mobile payment options in-store. And Cloud technology has paved the way for truly modern POS, enabling the rapid integration of critical systems to optimise customer experiences while simultaneously driving higher margins.
Workforce Management software empowers managers to improve labour efficiency and meet client human resource requirements by providing tools to ensure efficient rostering and posting of personnel at locations.
Adapt IT’s TEM division focuses on helping customers optimise and understand their expenses, in particular, their technology spend. The division has the ability to source invoice data via direct feeds from most of the major technology providers in South Africa. This gives customers complete control to centrally audit, review and manage their technology vendor and other expense spend, contracts, and services.
Customers have received returns on their investment is excess of 500% based on the results of spend analysis. By enabling them to make informed decisions from a central system of record across all technology services, they improve their cost management, allocations, billing accuracy, and overall accountability.
Streamline EM gives customers and consultants a Cloud environment to analyse technology spend by vendor, service, timeframe and across industry standard cost and expense categories.