Operators are evolving to keep up with the seismic shift that is taking place in the telecommunications industry. With connectivity services becoming increasingly commoditised, there is little room for differentiation. However, technological advancements present a significant opportunity for reinvention. Telecom operators are now looking to offer innovative services to add value and set themselves apart. The Adapt IT Telecommunications (“Adapt IT Telecoms”) division helps Telcos generate new revenue sources by transforming their business models and delivery methods.

The division provides advanced Telecommunications Software Solutions that understand, enhance, and anticipate business needs. The Software Solutions are utilised across an array of sectors that include Mobile Network Operators (MNO), Mobile Virtual Network Operators (MVNO), Internet Service Providers (ISP), Enterprises, Governments, Regulatory Authorities, Law Enforcement Agencies and Financial Institutions. Adapt IT Telecoms’ team of experts help Telcos unlock new revenue streams, and when implemented, these solutions enhance competitiveness, transform business and delivery models, increase efficiency, and drive your business growth and profitability.

Key Partnerships

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Product Overview

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Product Overview

Advanced telco event analysis for the purpose of:

  • Full EDW solutions for MNO, MVNOs and other entities (regulators) that have an interest in telecommunication data

  • Know your customer: 360-degree view of subscribers’ behaviour, usage, spend, location, devices and VAS

  • Customer segmentation and value scoring

  • Network revenue management including near real-time ARPU/ASPU tracking

  • Network utilisation and performance analysis

  • Subscriber demographic and market share analysis (including that of competitor networks): mobility, growth, tenure, churn

  • Fraud detection, revenue assurance and anti money laundering

  • Interconnect management

  • Device usage and performance analysis

  • Support and retention of corporate customers

  • Real-time alerts on network events

  • Customised solutions

Self-service solution for Mobile Network Operator, ISP or MVNO that allows you to support your high-value corporate customers and Advanced Network Analytics Teams to enable effective business decisions by:

Visibility of spend aligned with your business structure Insight into voice, SMS and data spend Optimisation of contract bundle allocation

Optimization of contract bundle allocation

Streamline Mobile

Streamline Mobile provides customers with insight and transparency into their mobility costs through an extensive deep-dive into billing and usage of mobile devices. This data can be integrated with our other solutions to check billing accuracy and identify anomalies for further investigation.

Streamline Mobile is where customers and consultants can analyse, monitor, manage and make fact-based decisions on their mobility spend.

Streamline Usage

With Adapt IT’s Streamline Usage solution, customers can easily transform their itemised usage data into actionable insights, and in doing so, better manage and control usage behaviour in their organisations in respect of technology, telecommunications and cloud services.

Adapt IT helps our to drive the correct usage behaviour through managing personal use, highlighting potential abuse as well as zero-based usage of related services.

Streamline Fraud

With the uptake of SIP technology within the voice market, customer’s exposure to voice fraud has sustainably increased. Streamline Fraud prevents a variety of telecom fraud attacks by combatting financial losses from hacking attacks.

Streamline Hosted Collaboration Suite (HCS)

HCS offering is designed to extend telecommunications technology partners go-to-market with a self-service management platform that enables their hosted voice and video service offerings.

Streamline Expense Management (EM)

Adapt IT’s TEM division focuses on helping customers optimise and understand their expenses, in particular, their technology spend. The division has the ability to source invoice data via direct feeds from most of the major technology providers in South Africa. This gives customers complete control to centrally audit, review and manage their technology vendor and other expense spend, contracts, and services.

Customers have received returns on their investment is excess of 500% based on the results of spend analysis. By enabling them to make informed decisions from a central system of record across all technology services, they improve their cost management, allocations, billing accuracy, and overall accountability.

Streamline EM gives customers and consultants a Cloud environment to analyse technology spend by vendor, service, timeframe and across industry standard cost and expense categories.